Cancellation Policy

Attendance Policy: Therapy is most effective for your child with consistency. Therefore, regular attendance at all appointments is important. If THREE or more consecutive appointments are missed and not rescheduled, we are unable to hold the appointment time and it will be given to another person. If the regular appointment time is difficult to maintain, please discuss the possibility of a different time or day with the office. We cannot guarantee an appointment be held for an extended vacation.

Credit Card: Learning in Motion requires a valid credit card be kept on file for each client. The credit card on file will be charged monthly between the 5th and 10th of each month.  You will receive an email receipt with the amount charged to your credit card on file.  FSA and HSA cards are acceptable with a “back-up” credit card on file.    INITIAL ________

Cancellation Non-Emergent: All appointments must be cancelled within 24 hours of your scheduled appointment time by calling, texting, or emailing your therapist.  We consider the following examples of NON-EMERGENT reasons to cancel an appointment:  vacations, pre-scheduled MD appointments, family events, parties, recreational events, after school activities, absentee babysitter, holiday weekend, school holiday, day before/after a holiday or a scheduling conflict.  All appointments not cancelled within 24 hours of a scheduled appointment will be charged a late cancellation fee of $50.00 per appointment scheduled.    INITIAL___________

Emergency Cancellation: In the event of an emergency, such as a sudden illness, death in the family, hospitalization, emergency MD visit; please make every effort to contact your therapist as soon as possible prior to your scheduled appointment.

Sickness: Please notify your therapist by 7am the day of your scheduled appointment to avoid the late fee.  We understand your child may get sick sometime throughout the day.

NO SHOW Appointments: NO SHOW appointments will bee charged a NO SHOW FEE of $50.00.    INITIAL ________

MAKE-UP Session: Make-up sessions are in the best interest of your child, and every attempt should be made by parents to schedule make ups for all holidays, vacation, and cancellations.

Discontinuing Therapy:  Should you need/want to discontinue therapy for any reason, Learning in Motion asks you to provide written notice via email or mail, 2 sessions in advance.  This will give your therapist time to begin their discharge discussion and note/report.  Please note, you will be responsible for any, and all outstanding balances on your account at the time of discharge.